Site administration, maintenance and technical support

No matter how good is created or promoted, any web site needs new content, updated with accurate information. Otherwise, the visitors will lose interest and won’t access the site anymore (directly or from search engines).

We know how precious every client’s time is and in order for you to have more time for your business we usually include update, administration and maintenance packages:

1. Periodical checking of the website’s functionality (page loading, functions, links, contact forms and information requests, client accounts, shopping cart);
2. Update or change of the pages’ content (text, picture, video);  data processing and optimization of the multimedia content (pictures, audio-video) for the internet;
3. Update of the online catalogue with services, products and offers;
4. Minor changes (site design, application functions) according to the new requests;
5. Configuration and administration of e-mail accounts;
6. Database administration (site or web-based); periodical back-up on external support;
7. Traffic monitor, index monitor by the search engines (Google, Yahoo, MSN) by keywords and pageranking on several sections; periodical statistics regarding the number of visits, visitors, pages and most searched keywords;
8. Creation and periodical email of the newsletter (through an internal or external interface;
9. Online technical support services, by phone or at the client’s place; assistance in using the management systems (CMS).

In order to reduce your costs of maintenance and administration we strongly recommend the implementation of our content maintenance solution ActivCMS. You can update antime the webpages by using minimal knowledges and a simple online interface.

Along with the creation and promotion of the website, the maintenance and online administration come to fulfil or package of professional services.